Frequently Asked Questions
Everything you need to know about shopping with BAGLINE.
What materials are used in BAGLINE products?
We use a variety of high-quality materials including premium full-grain leather, durable vegan leather, and high-density canvas, all sourced from sustainable suppliers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
Do your bags come with a warranty?
Yes, all BAGLINE products are covered by a 1-year limited warranty that protects against manufacturing defects in materials and craftsmanship.
How should I care for my leather bag?
To maintain the quality of your leather, we recommend using a soft, damp cloth for cleaning and applying a leather conditioner every 6 months to prevent drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.